In this episode of the Exec Exchange and 2nd of a 3-part series of 'Women in Water', host Piers Clark speaks with Dr. Sarah McMath, CEO at MOSL (Market Operator Services Limited), about her career path from Thames Water as Head of Asset Management to becoming CEO of the market operator for England’s non-household retail water market. The conversation focuses on women in water, including her shift from disengagement to championing women’s networks (Women's Utilities Network), and how experiences as a working mother and during menopause shaped her views. She describes evolving from performative leadership to an authentic, inclusive style, argues inclusive culture drives diversity without targets, and advises leaders to demand diverse recruitment shortlists and genuinely listen to others.
00:00 Welcome and Guest Intro 00:24 Sarah’s Career Journey 03:53 What MOSL Does 05:07 Why Women’s Networks Matter 07:52 Leadership Style Evolution 10:33 Building Inclusive Culture 11:41 Leading Diverse Teams 12:48 Practical Inclusion Advice 14:04 Closing Career Advice